0121 440 4411 - 8:30AM-6:00PM

Mercedes Customer Reviews Birmingham

We understand the value of customer feedback, whether it be negative or positive we look to act upon customer reviews and feedback to make our service as comprehensive and customer friendly as possible.

Please feel free to write a few words reviewing your experience at Haden Birmingham.


Submit your review

Create your own review

Average rating:  
 150 reviews

Excellent and efficient service as alwaysThis is the only garage we have taken our cars to since moving to BirminghamVery competitive pricesI would definately recommend Hadens

Thank you once again for your excellent and convenient service, it's much appreciated.

Completed service by the time they stated, accessed all previous records and logged service with Mercedes heppy with the wash and vacuum. The car is running smoothly.

My car has just been returned after a service. I opted also fora full valet, which is not cheap, but what a service!My car now looks like it has just been driven out of theshowroom. The attention to detail is fantastic; nowhere hasbeen neglected and with cars as beautiful as Mercedes, theydeserve the best attention.As ever with this company, they are a pleasure to use, fromstart to finish; helpful, friendly, good communicators and theytake care of my car like it is their own. I have just read a coupleof reviews on Google, and I struggle to believe they are writingabout the same company.I found Haden on the internet after reading reviews and havenever once regretted using them.

Speedy service and good value on repairs. 10/10 would recommend!

I took my car in this morning with a fault that worried me, the technician showed me the problem, explained the solution, bought the genuine parts and fitted them all within 2 hours at about 80% cheaper than Mercedes Direct.I will always use you and always recommend you from now on.Thanks.

I feel privileged to a customer at Haden Birmingham in Moseley.Highly recommended for all car problems. Attention to the root problem and solved with care and courtesy. You cannot wish for more of a good custom culture with friendly staff. At last found a worthy garage.Long may your business thrive with success.

by Rebecca Semmens-Wheeler on Haden Birmingham | Mercedes Specialists

Very happy with the B service and customer service at Haden. Both my partner and I brought our cars here - we recommended these guys to an a Uber driver with a Merc!

This was my first time using Haden for my service and mot after always taken my car to the dealers, so i was a little apprehensive. But i need not have been the service was first class, excellent quality and to a very hard standard. The staff were helpful and informative. I wish i had used them years ago. I shall be returning.

Brilliant customer service, great team.

Page 1 of 15:
Mercedes Servicing Birmingham |Mercedes Repairs Birmingham | Mercedes Benz Service centre Birmingham | Mercedes Specialists West Midlands | Mercedes Diagnostics Birmingham

Why Choose Us?

A visit to Haden Birmingham will be accompanied by the following benefits:

  • Manufacturer approved parts
  • Dedicated customer support
  • Save up to 50%
  • While You Wait Service
  • Friendly, professional staff
  • Complimentary valet
  • Free pickup and delivery

Car Service

will not affect your manufacturers warranty.

Read More


Work carried out for all mercedes models.

Read More


Latest diagnostic tools & equipments.

Read More
© 2019 Haden Birmingham - All rights reserved. Mercedes Servicing Birmingham West Midlands Mercedes Servicing Centre - Web Design & SEO By White Room SEO