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Mercedes Customer Reviews Birmingham

We understand the value of customer feedback, whether it be negative or positive we look to act upon customer reviews and feedback to make our service as comprehensive and customer friendly as possible.

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Average rating:  
 121 reviews

Needed the cat replacing on my Peugeot 206. Phoned for a quote and got a really competitive price so booked in. Took them longer on the ramp than expected but they kept to their quote regardless. Excellent service!

The team at Haden Birmingham have gone above and beyond to help assist me for the last four years. The last particular instance they have really gone above and beyond helping with details such as insurance and road tax to ensure i had my vehicle up and running. My sincerest thanks to all the team . i will be using them for many years to come.

This is the 4th time I have used Haden's and yet again great service. friendly staff who deliver a very good repair or service at a very fair price.

I had been to Haden’s a week back for the first time, to get MOT and servicing done for my Mercedes.
All the staff there were really professional and friendly.
As a new customer with a new experience, they really impress me with good service and I will definitely be using Hadens in the future.

I have come in for an Black cab MOT. I will recommend anyone to use this service. friendly staff quick and efficient. I will defiantly use this service in the near future.

Kind regards Mohammed Jimale

My car was involved in an incident and needed some immediate repairs. My SBC pump required changing and the front bumper needed to be replaced and painted. I was extremely impressed with delivery of customer service and the helpfulness of the whole team. Salim was very courteous and reassured me that everything will be fixed accordingly. Thank you once again for the excellent work completed by the whole team to fix my car, I really appreciate it. I will be using Haden Birmingham again very soon for my MOT.

Excellent and efficient service, fair and reasonable price, treated as well as the Aston Martin DB9 next to me!Wonderful cup of tea, better than Stratford tea. Thank youSimon Herrick

I visited Hadens a few days ago to have my tyres replaced. The team fixed the tyres, cleaned the vehicle and as a bonus fixed the mirror for no extra charge. The team at Hadens are friendly and professional.Thanks for a job well done.

I initially took my car in to have 4 injectors replaced because of the expense of the job I was called back to discuss it before proceeding. As a woman it can often feel intimidating speaking to mechanics but they were on this and subsequent visits courteous willing to speak at my level. This is garage is a gem!

Walked into Hadens today for a query about my brakes for my mercedes C220 as the warning light was on. I was met by ken who quickly informed me that my brakes needed changing. (Long story short ) They sorted all brakes and car cleaned within 2.5 hours. I was really impressed to say the least. All the staff there are really helpful and friendly. As a new customer with a new experience, they won me over and i will definately be using Hadens for the foreseable future. Many thanks Salim and Ken. Great job!

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A visit to Haden Birmingham will be accompanied by the following benefits:

  • Manufacturer approved parts
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