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Mercedes Customer Reviews Birmingham

We understand the value of customer feedback, whether it be negative or positive we look to act upon customer reviews and feedback to make our service as comprehensive and customer friendly as possible.

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Average rating:  
 146 reviews

Speedy service and good value on repairs. 10/10 would recommend!

I took my car in this morning with a fault that worried me, the technician showed me the problem, explained the solution, bought the genuine parts and fitted them all within 2 hours at about 80% cheaper than Mercedes Direct.I will always use you and always recommend you from now on.Thanks.

I feel privileged to a customer at Haden Birmingham in Moseley.Highly recommended for all car problems. Attention to the root problem and solved with care and courtesy. You cannot wish for more of a good custom culture with friendly staff. At last found a worthy garage.Long may your business thrive with success.

by Rebecca Semmens-Wheeler on Haden Birmingham | Mercedes Specialists

Very happy with the B service and customer service at Haden. Both my partner and I brought our cars here - we recommended these guys to an a Uber driver with a Merc!

This was my first time using Haden for my service and mot after always taken my car to the dealers, so i was a little apprehensive. But i need not have been the service was first class, excellent quality and to a very hard standard. The staff were helpful and informative. I wish i had used them years ago. I shall be returning.

Brilliant customer service, great team.

Went to Haden for an mot.Found the reception really friendly.Gave me a cup of coffee and sorted the mot out.A couple of months ago I went there to get a second opinion when another garage had said the torque converter needed replacing at a cost of £900.Howard took the car for a drive and diagnosed a worn gearbox mounting.It was sorted the same afternoon at a cost of £100.I would recommend them any day of the week.

Excellent service at Haden, Birmingham. Attentive from start to finish. Perfectly finished job.

I've dealt with Haden B'ham a couple of times now and the service I've received has been nothing short of excellent - they exceed expectations. Howard in particular is great. Would highly recommend them. Thanks guys.

I highly recommend Haden Birmingham. It is an efficient and friendly service.

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A visit to Haden Birmingham will be accompanied by the following benefits:

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